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EntireFM EntireFM Client Portal engineering delivery
Client access

EntireFM Client Portal

Most FM frustration comes from not knowing where something has got to. The portal exists to remove that — job status, maintenance schedules and compliance records in one place, without having to ask.

Single-Source Model
Direct engineering accountability
Statutory Governance
Digital audit certification in CAFM
UK Nationwide
Mobile technical fleet dispatch
SFG20 Compliance & Statutory Auditing
STATUTORY AUDITEvidenced Compliance
Hard FM & Mechanical Engineering Tools
PLANNED PPMSFG20 Maintenance Regimes
24/7 Rapid Response Helpdesk & Operations
REACTIVE DESK24/7 Rapid Helpdesk
Data-Driven CAFM Insights & Reporting
CAFM PORTALDigital Audit Archival
TECHNICAL EXCELLENCE

What the portal covers

Preserving asset lifespan, tenant safety, and statutory compliance through direct engineering delivery.

Job logging, status and completion evidence
Planned maintenance schedules and completion status
Compliance certificates and statutory records by site
Asset history, including previous faults and remedial work
Quotation review and approval
Spend and performance reporting across sites
Single-contract operational accountability backed by certified engineering teams.

The portal reflects the same operational record EntireFM works from, rather than a separate client-facing summary compiled afterwards.

EntireFM EntireFM Client Portal engineers on site

On-Site Asset Auditing & Technical Governance

EntireFM On-Site Engineering Operations
SFG20 Aligned
Technical Standards
TECHNICAL SCOPE

Specialist EntireFM Client Portal Capabilities

Delivering comprehensive asset care, statutory testing, and preventative maintenance.

EntireFM Job tracking engineering delivery
Jobs
PRIMARY CAPABILITY

Job tracking

Raise a job and follow it to completion, with the evidence attached.

Standardised SFG20 & Statutory Delivery
EntireFM PPM visibility engineering delivery
PPM

PPM visibility

See what is scheduled, what is done and what is outstanding.

EntireFM Certified Delivery
EntireFM Compliance records engineering delivery
Compliance

Compliance records

Certificates and statutory records available without having to request them.

EntireFM Certified Delivery
EntireFM Per-site permissions engineering delivery
Access

Per-site permissions

Access scoped to the sites each contact is responsible for.

EntireFM Certified Delivery
EQUIPMENT REGISTER

Plant & Assets Maintained

Comprehensive maintenance regimes tailored to commercial building services.

Electrical Power, Switchgear & Lighting Infrastructure

Primary Building Plant

Core Hard FM Assets
  • Main Switchgear & Distribution Boards
  • Commercial Boilers & Circulation Pumps
  • Air Handling Units (AHUs) & Ductwork
  • VRV / VRF Air Conditioning Plant
  • Emergency Battery Lighting Arrays
Statutory & SFG20 Aligned
SFG20 Compliance & Statutory Auditing

Compliance & Safety Systems

Statutory Certification
  • Periodic Electrical Inspection (EICR)
  • Gas Safety CP12 Plant Inspections
  • Fire Alarm Panels & Smoke Vents
  • Water Hygiene & Legionella Monitoring
  • Refrigerant F-Gas Log Records
Statutory & SFG20 Aligned
CCTV Surveillance, Access Control & Physical Security

Fabric & Building Access

Envelope & Automation
  • Automated Security Gates & Turnstiles
  • Access Control Keycards & Intercoms
  • Fire Doors & Intumescent Seals
  • Roof Gutters & Surface Drainage Pumps
  • Commercial External Lighting
Statutory & SFG20 Aligned
OPERATIONAL FRAMEWORK

Our 5-Stage Contract Delivery Process

A structured, transparent operational roadmap from asset survey to live digital governance.

01

Site Survey & Asset Audit

Comprehensive physical review of all mechanical, electrical, or fabric assets, recording condition, serials, and statutory status.

DeliverableInitial Asset Condition Register
02

Scope & SLA Engineering

Developing tailored SFG20 maintenance regimes, emergency response bands, and contract milestones for your estate.

DeliverableBespoke Planned Maintenance Schedule
03

Mobilisation & Tagging

Digital QR tagging of all plant assets, CAFM system onboarding, and engineer handover with dedicated contract managers.

DeliverableLive Digital Portal & Logbooks
04

Proactive & Reactive Delivery

Execution of scheduled PPM routines alongside 24/7 technical helpdesk dispatch for urgent repairs and breakdowns.

DeliverableFirst-Time Fix Focus & Real-time Tracking
05

Reporting & Governance

Monthly statutory compliance certification, SLA performance tracking, and strategic capital replacement recommendations.

DeliverableConsolidated Executive Report
DELIVERY BALANCE

Planned Preventative Care vs Emergency Breakdown

Protecting asset life through scheduled maintenance while maintaining 24/7 emergency repair support.

PROACTIVE STRATEGY

Planned Preventative Maintenance (PPM)

Scheduled routines to prevent downtime and protect asset longevity

SFG20-aligned maintenance tasks scheduled across all equipment
Statutory inspection & certification (EICR, Gas Safety, TM44, Fire)
Lubrication, filter changes, belt tensioning, and coil cleaning
Asset degradation profiling and forward capital planning
Compliance logbook archival in the client portal
Goal: Zero Plant StoppagesScheduled Visits
REACTIVE SUPPORT

Reactive Engineering & Emergency Cover

Swift technical triage and rapid engineer dispatch when issues arise

Central operations desk coordinating regional mobile engineers
Prioritised response bands based on plant criticality and tenant safety
Specialist mobile diagnostic tooling and common van stock parts
Root-cause fault identification preventing repeat breakdowns
Live digital work order tracking and instant completion reports
Direct Helpdesk: 020 4586 5422Priority Triage
DIGITAL ASSET GOVERNANCE

Real-Time CAFM & Digital Compliance Reporting

Every inspection, test certificate, and reactive work order is archived in EntireCAFM.

Digital QR Asset Tagging

Physical barcode/QR scanning at each plant asset ensures engineers physically attend equipment and records precise visit timestamps.

Audit-Ready Digital Certificates

EICR reports, Gas Safety CP12s, F-Gas logs, and emergency lighting certificates are instantly archived and searchable by site.

Live Work Order Triage

Track reactive requests in real-time from initial helpdesk logging through mobile technician dispatch to photographic completion proof.

Monthly Estate Performance Analytics

Automated executive dashboards detailing SLA adherence, first-time fix ratios, statutory compliance percentage, and asset health.

Full data isolation and secure 24/7 web access for authorized facilities and property directors.
Data-Driven CAFM Insights & Reporting
EntireCAFM Operational PortalAsset Intelligence & Compliance Engine
LIVE SYSTEM
Statutory Certificate Archival100% Up to Date
Asset Verification StandardSFG20 Certified
Live Work Order DispatchReal-Time Mobile Sync
Audit History RetentionFull Contract Lifetime
Multi-Site Estate PortalIncluded in Contract
  • ResponseOut-of-hours cover
  • ComplianceStatutory testing & records
  • EstatesCommercial & industrial
  • ScopeHard & soft services
TECHNICAL & COMMERCIAL FAQS

Frequently Asked Questions

Technical & Commercial FAQ

Frequently Asked Questions

Common inquiries regarding contract scopes, SLAs, compliance audits, and onboarding.

Our EntireFM Client Portal contracts cover planned maintenance, statutory inspections, dedicated account management, digital logbook records, and out-of-hours reactive callout support.

CONNECTED CAPABILITIES

Explore Related Engineering Solutions

COMMERCIAL CONSULTATION

Request a Proposal for EntireFM Client Portal

Consult with our engineering directors. We provide comprehensive asset dilapidation surveys, PPM contract pricing, and bespoke SLA proposals.

Direct Technical Consultation020 4586 5422

Direct line to technical operations directors and central dispatch.

Commercial Inquiries Deskenquiries@entirefm.com

Tender documents, RFQ schedules, and bespoke contract specifications.

No obligation technical survey and transparent contract schedule quotation.
EntireFM Client Portal

Tell Us About Your Requirement

Provide brief estate details below and a regional engineering manager will review your requirement.

Strict commercial confidentiality. Data protected under UK GDPR.