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What is Facilities Management?

Facilities management (FM) encompasses  multiple

disciplines to ensure functionality, comfort, safety and efficiency of

the built environment

by integrating people, place,

process and technology.

The International Organisation

for Standardisation defines FM

as the “organisational function

which integrates people, place

and process within the built environment with the purpose

of improving the quality of life

of people and the productivity of

the core business.”

What Do Facilities Management Providers Do?

Facility managers (FMs) can have many different titles and arrive in their profession through a variety of career paths. They’re responsible for making sure systems of the built environment, or facility, work harmoniously.

FMs contribute to the organization’s bottom line through their responsibility for maintaining what is often an organization’s largest and most valuable assets, such as property, buildings, equipment and other environments that house personnel, productivity, inventory and other important elements of operation.

What Skillsets Do Facility Managers Have?

Even though FMs don’t always have similar titles, they share common roles within their respective organizations, including:

  • Occupancy and human factors

  • Operations and maintenance

  • Sustainability

  • Facility information and technology management

  • Risk management

  • Communication

  • Performance and quality

  • Leadership and strategy

  • Real estate

  • Project management

  • Finance and business

Want more information?

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