What is Facilities Management?

Facility management (FM) is a profession that encompasses multiple disciplines to ensure functionality, comfort, safety and efficiency of the built environment by integrating people, place, process and technology.

The International Organisation for Standardization defines FM as the “organisational function which integrates people, place and process within the built environment with the purpose of improving the quality of life of people and the productivity of the core business.”

What Do Facility Managers Do?

Facility managers (FMs) can have many different titles and arrive in their profession through a variety of career paths. They’re responsible for making sure systems of the built environment, or facility, work harmoniously.

FMs contribute to the organization’s bottom line through their responsibility for maintaining what is often an organization’s largest and most valuable assets, such as property, buildings, equipment and other environments that house personnel, productivity, inventory and other important elements of operation.

What Skillsets Do Facility Managers Have?

Even though FMs don’t always have similar titles, they share common roles within their respective organizations, including:

  • Occupancy and human factors

  • Operations and maintenance

  • Sustainability

  • Facility information and technology management

  • Risk management

  • Communication

  • Performance and quality

  • Leadership and strategy

  • Real estate

  • Project management

  • Finance and business

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Leading provider of building maintenance & facilities management services to bluechip companies throughout The UK

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