40 Sites. One Provider. Zero Compliance Failures.
National Convenience Retail Group — UK-wide
01. The Challenge
The client had fragmented FM contracts across multiple suppliers, leading to inconsistent compliance documentation, missed PPM visits, and reactive spend spiralling out of control. Their internal team lacked visibility over which assets had been serviced and which were overdue.
02. The Solution
EntireFM consolidated all FM delivery into a single contract. We conducted a full asset register across all 40 sites, built SFG20-aligned PPM schedules, and integrated reporting via our helpdesk. Within 8 weeks all sites were live with scheduled maintenance across HVAC, fire safety, electrical systems, emergency lighting, and building fabric.
03. The Results
- 100% PPM visit compliance across all 40 sites within the first 12 months
- 34% reduction in reactive maintenance spend year-on-year
- Zero compliance failures across all regulatory inspections
- Full audit trail available on demand via client portal
"EntireFM took a chaotic multi-supplier situation and turned it into a seamless operation. We finally have complete visibility and total confidence in our compliance position."
Head of Estates, National Retail Group