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Commercial
Multi-Building Campus FM — Seamlessly Integrated
Multnational Business Park Operator — London & Home Counties
28 DaysMobilisation
94%Satisfaction
01. The Challenge
A business park operator managing a campus of 8 commercial buildings across two sites needed to replace a failing incumbent FM supplier mid-contract. The transition had to be invisible to tenants and completed within 30 days.
02. The Solution
EntireFM mobilised a dedicated FM team within 28 days, taking on all soft and hard services including daily office cleaning, security, grounds maintenance, HVAC servicing, and reactive maintenance. A dedicated account manager was on-site three days per week for the first 90 days to ensure a smooth transition.
03. The Results
- Full mobilisation in 28 days with zero service interruption
- Tenant satisfaction surveys showed 94% positive rating after 6 months
- Grounds and external areas transformed within 60 days
- PPM compliance hit 100% in month three
"The transition was flawless. Our tenants didn't notice a thing — except that standards improved. That says everything about EntireFM."
Asset Manager, Business Park Operator
Services Delivered:
Soft FM
Hard FM
Security
Grounds
Cleaning