THE LOBBY · LEARN
Build your FM edge.
Practical guides, technical briefings, playbooks, and professional development resources built for UK facilities and property professionals. LEARN teaches — DO executes.
Learning Pathways
Enter a professional pathway.
Structured knowledge journeys for every FM discipline.
Featured
Essential FM knowledge.
Understanding Planned Preventive Maintenance (PPM)
What PPM means, why it matters operationally and legally, how to structure a PPM strategy, what asset data you need, and what evidence to retain. Includes common mistakes made by FM teams.
FM Contract Mobilisation: A Practical Guide
The critical 90-day window before a new FM contract goes live. Covers TUPE obligations, asset survey, system configuration, SLA baseline, contractor inductions, and day-one operational readiness.
FM Procurement Playbook
A structured guide to procuring FM services: specification writing, tender evaluation, market engagement, pricing models (GMP, cost-plus, fixed-fee), contract award, and mobilisation triggers.
Managing Contractors Safely in FM
The Duty Holder's guide to contractor management: pre-qualification, permit-to-work systems, induction requirements, RAMS review, hot works, and post-work sign-off. Grounded in CDM 2015 and HSE guidance.
Task Discovery
What are you trying to do?
LEARN connects you to the best resource — whether that’s a guide here, a tool in DO, or a compliance check in CHECK.
Manage a contractor
Pre-qualification, RAMS, permit to work, performance management
Prepare a tender
Specification writing, evaluation, contract award
Mobilise a new contract
Day-one readiness, TUPE, asset survey, system setup
Review compliance
What to check, how often, and what evidence to hold
Build a PPM strategy
PPM schedule design, asset-led planning, SFG20 alignment
Manage an incident
Escalation, RIDDOR, documentation, lessons learned
Improve energy performance
Monitoring, targeting, MEES, net-zero planning
Understand a regulation
Legislation, duties, official guidance
Prepare for an audit
Evidence review, gap assessment, documentation readiness
Improve FM reporting
KPIs, dashboards, client reporting, performance data
Build an FM career
Professional development, pathways, knowledge building
Use AI in FM
CAFM AI features, automation, intelligent maintenance
FM Playbooks
Structured guides for real work.
Deeper, step-by-step resources for important FM workflows.
FM Contract Mobilisation: A Practical Guide
The critical 90-day window before a new FM contract goes live. Covers TUPE obligations, asset survey, system configuration, SLA baseline, contractor inductions, and day-one operational readiness.
FM Procurement Playbook
A structured guide to procuring FM services: specification writing, tender evaluation, market engagement, pricing models (GMP, cost-plus, fixed-fee), contract award, and mobilisation triggers.
Contractor Management Playbook
End-to-end contractor management framework: pre-qualification, approved supplier list management, permit-to-work, live work supervision, performance monitoring, and contract review cycles.
One Useful Thing · Edition 12
Contractor Pre-Start Checklist
Before any contractor begins work on site, run through this structured checklist: gas/electrical registration verified, current RAMS reviewed, permits issued, isolation confirmed, emergency contact confirmed. 14 check points. Printable and digital formats.
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EntireFM Academy
Structured learning is coming to The Lobby.
The EntireFM Academy will provide structured professional development pathways, lessons, and completion records for FM and property professionals. This architecture is in development. No courses, certificates, or CPD accreditation are currently available through this platform.
Learn more about the AcademyKeep Going
LEARN resources are provided for general professional information and development purposes only. They do not constitute legal advice, statutory guidance, or formal professional accreditation. Always refer to current legislation and official regulatory sources for specific compliance requirements. Content is provided as “Professional Development” — it has not been formally assessed or accredited as CPD.